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Report a consumer issue
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Report type
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I want to report:
I want to report:
An issue with a product
I want to report:
An issue with a service
I want to report:
Something else
What's the issue with the product?
I haven’t received it
It’s faulty or damaged
It’s missing a feature or function I asked for
It’s a different product from the one that was advertised
It’s a different model from the one I was shown or test drove
It doesn’t have repair facilities or spare parts available to me
It's something else
What's the issue with the service?
I haven't received it
It's missing something I asked for or need to use it
It's been started but not completed within a reasonable time frame
It’s been completed but the work is poor quality or damage has occurred
It's something else
Do you suspect the product may be unsafe or has an incident already occurred?
Do you suspect the product may be unsafe or has an incident already occurred?
Yes
Do you suspect the product may be unsafe or has an incident already occurred?
No
Is this an NDIS-related issue?
Is this an NDIS-related issue?
Yes
Is this an NDIS-related issue?
No
Is the issue related to deceptive or misleading environmental claims (greenwashing)?
Is the issue related to deceptive or misleading environmental claims (greenwashing)?
Yes
Is the issue related to deceptive or misleading environmental claims (greenwashing)?
No
Can you provide the ABN of the business your issue relates to?
The Australian Business Number (ABN) helps make sure your report is about the right business.
Can you provide the ABN of the business your issue relates to?
Yes
Can you provide the ABN of the business your issue relates to?
No
Can you provide the ABN of the business your issue relates to?
Not applicable
ABN
*
I can't find the business
Business name
*
How did you interact with the business?
How did you interact with the business?
In person
How did you interact with the business?
Online
How did you interact with the business?
Other
Which suburb is the shop located in?
*
What’s their website?
*
Provide details
*
Main question
Main question
Yes
Main question
No
ABN With Spaces
*
ABN
*
ACN
*
Does this trader have hot topics
Does this trader have hot topics
No
Does this trader have hot topics
Yes
ABN Search triggered?
ABN Search triggered?
No
ABN Search triggered?
Yes
Business Name Type
*
Entity Name of the business
*
